Privacy Policy

Last Updated: June 2026

At DAKSHISH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Product preferences and enquiries
  • Information you voluntarily provide through contact forms or customer support

Payment details are generally processed securely through our third-party payment service providers. We do not intentionally store your complete debit/credit card or banking credentials on our servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm payments and transactions
  • Provide order updates and tracking information
  • Respond to customer enquiries and support requests
  • Process returns, refunds, or cancellations
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional offers and updates where permitted and where you have consented
  • Comply with applicable legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and measure marketing performance.

You can disable cookies through your browser settings; however, some website features may not function properly as a result.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment gateways
  • Shipping and logistics partners
  • Website and hosting providers
  • Analytics and marketing service providers
  • Customer support tools
  • Fraud prevention and security services

These parties receive only the information reasonably required to perform their services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights and customers.

5. Payment Security

Payments made through our website may be processed by secure third-party payment gateways. Your payment information is handled according to the respective provider's security and privacy practices.

DAKSHISH does not request your password, OTP, PIN, CVV, or full banking credentials through email, WhatsApp, phone calls, or social media.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business and transaction records
  • Resolve disputes
  • Meet legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent for certain communications
  • Opt out of promotional communications

To make a privacy-related request, contact us using the details provided below.

9. Marketing Communications

If you have subscribed to our promotional communications, we may send information about new products, offers, discounts, and other updates.

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication or by contacting us.

Transactional messages such as order confirmations, payment updates, shipping notifications, and important service communications may still be sent when necessary.

10. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

DAKSHISH
Email: dakshish@support.com
Phone/WhatsApp: +91 9924681500
Address: 241, Shyamdham, Nana Varachha, Surat, Gujarat, India.