Terms And Condition

Last Updated: June 2026

Welcome to DAKSHISH. These Terms & Conditions govern your access to and use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. About DAKSHISH

DAKSHISH is an online store offering spiritual products, Rudraksha, malas, bracelets, pendants, crystals, and related products.

We reserve the right to modify, suspend, or discontinue any product, service, website feature, or offer at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to gain unauthorized access to our website or systems.

3. Product Information

We make reasonable efforts to display product images, descriptions, specifications, colours, sizes, and other information as accurately as possible.

However:

  • Actual product colour may vary depending on your device or screen.
  • Natural products may have variations in colour, texture, shape, size, and appearance.
  • Product photographs may include styling or decorative elements that are not included with the purchased product.
  • Product dimensions and specifications may have minor variations.

Such natural or visual variations do not necessarily constitute a product defect.

4. Spiritual Product Disclaimer

DAKSHISH sells products associated with Indian spiritual and cultural traditions.

Any information provided on our website regarding the traditional, cultural, spiritual, or historical significance of a product is provided for informational and cultural purposes only.

DAKSHISH does not guarantee that any product will provide specific financial, health, medical, relationship, supernatural, or other personal results.

Our products should not be considered a substitute for professional medical, financial, legal, or other qualified advice.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices at any time.
  • Correct pricing or listing errors.
  • Modify or discontinue discounts and promotional offers.
  • Limit quantities available under certain offers.

If a pricing error occurs and an order is placed at an incorrect price, we reserve the right to contact you regarding the order or cancel it and provide an applicable refund.

6. Offers & Promotions

Promotional offers may be subject to specific terms, eligibility requirements, product availability, minimum order values, or validity periods.

Unless explicitly stated otherwise:

  • Offers cannot be combined with other promotions.
  • Promotional products may be available only while stocks last.
  • DAKSHISH may modify or withdraw an offer at any time.
  • Terms displayed on the relevant offer or product page will apply.

7. Orders

Placing an order constitutes an offer to purchase a product from DAKSHISH.

After placing an order, you may receive an order confirmation. This does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Shipping restrictions
  • Other legitimate business or legal reasons

If we cancel a prepaid order, the eligible amount will be refunded through the applicable payment method.

8. Customer Information

You are responsible for providing accurate information when placing an order, including:

  • Full name
  • Mobile number
  • Email address
  • Complete delivery address
  • PIN code

DAKSHISH is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information supplied by the customer.

9. Payment

We may offer payment options such as online payments and Cash on Delivery, depending on availability.

Online payments are processed through third-party payment service providers.

DAKSHISH does not request your OTP, PIN, CVV, password, or complete banking credentials through phone calls, WhatsApp, email, or social media.

10. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated time displayed on the website or communicated during the order process.

Delivery times may vary due to:

  • Location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational delays
  • High order volumes
  • Events beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

11. Returns, Refunds & Exchanges

Returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.

Customers should review that policy before placing an order.

[Link to Refund & Return Policy]

12. Intellectual Property

All content available on the DAKSHISH website, including:

  • Logo
  • Brand name
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Product descriptions
  • Website layout
  • Videos
  • Marketing materials

is owned by or licensed to DAKSHISH and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

13. User Reviews & Content

If you submit reviews, photographs, feedback, testimonials, or other content to DAKSHISH, you agree that the information is genuine and does not violate the rights of another person.

By submitting content, you grant DAKSHISH permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that is misleading, offensive, unlawful, fraudulent, or otherwise inappropriate.

14. Prohibited Activities

You must not use our website to:

  • Violate applicable laws or regulations.
  • Commit fraud or attempt unauthorized transactions.
  • Access or interfere with our systems without authorization.
  • Introduce malicious code or harmful software.
  • Copy or misuse our intellectual property.
  • Collect personal information of other users without authorization.
  • Use our website for unlawful or fraudulent purposes.

15. Third-Party Services & Links

Our website may use or link to third-party services such as payment gateways, logistics providers, analytics tools, social media platforms, and other external services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of such services may be subject to their own terms and policies.

16. Website Availability

We make reasonable efforts to keep our website available and functional. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

  • Maintenance
  • Technical issues
  • Server problems
  • Security incidents
  • Updates
  • Circumstances beyond our control

17. Limitation of Liability

To the extent permitted by applicable law, DAKSHISH will not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person's rights.

19. Changes to These Terms

DAKSHISH may update these Terms & Conditions from time to time.

Changes will become effective when the updated version is published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

20. Governing Law & Jurisdiction

These Terms & Conditions are governed by the applicable laws of India.

Subject to applicable consumer-protection laws, disputes relating to these Terms & Conditions or transactions with DAKSHISH shall be subject to the jurisdiction of the appropriate courts in Surat, Gujarat.

21. Contact Us

For questions regarding these Terms & Conditions, please contact:

DAKSHISH
Email: dakshish@support.com
Phone/WhatsApp: +91 9924681500
Address: 241, Shyamdham, Nana Varachha, Surat, Gujarat, India.